Shipping policy

Shipping Policy

Thank you for shopping with HouseAuraa

Processing Times

All products are made to order. Orders are typically processed within 2–7 business days before being shipped.

Shipping Times

Estimated delivery times:

United Kingdom

2–5 business days after dispatch

Europe

5–10 business days after dispatch

International

7–15 business days after dispatch

Please note that delivery times are estimates and may vary during busy periods.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout. HouseAuraa cannot be responsible for delays or lost parcels caused by incorrect address details.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and photos of the issue. We will work to resolve the problem as quickly as possible.

Contact Us

For any questions regarding your order, please contact us at:

house.auraa@gmail.com